"In The Light" Unisex Black Match Hoodie

Thank you for visiting and shopping at TRUE Music.​ Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment Details

TRUE Music​ ships to addresses within the U.S. & U.S. Territories

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

TRUE Music is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

TRUE Music​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

• All orders are final sale
• We do not accept returns on any orders
• If you have any questions or concerns please email infotruemusiclabel@gmail.com
• You must notify us within 5 days of any issues with the items you receive
• Claims for items damaged upon receipt must include clear photos of the damaged item